Contact Us
We're here to assist you and provide the support you need. Whether you have questions about your order, a product, our guarantee, or anything else, our dedicated team is available to help you from Monday to Friday, 10 am to 4 pm.
Contact via Social channels
For the quickest and most convenient way to reach us, connect with us through our social channels, and we promise to respond within 1 business hour*.
Contact via Email
If email is your preferred method, simply complete our easy‑to‑use contact form. Our team will review your enquiry and aim to respond within 6 working hours.
Please note that during peak periods (typically November through February) response times can be longer. We appreciate your patience. If you already have an open enquiry, please do not submit another, as duplicate requests may delay our response.
Contact via Phone
Our friendly team is here to help Monday-Friday, between 10am and 4pm.
Call us on 0151 482 8282
Read our FAQs
If you prefer finding answers on your own, our FAQs cover a wide range of topics, from orders and delivery to product aftercare, allowing you to access information instantly.